Outlook For Mac Stuck On Determining Changes

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• Outlook For Mac Stuck On Determining Changes The Price

1. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up. Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server. The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.
2. In order for changes to saved, OK should be tapped on. Stops Emails Disappearing from Outlook through View Settings. For Outlook 2003/2007. From the menu bar; go over to View Current View Messages. Through these, the files can be removed directly. Note that if you are using 2003, it will be View Arrange By Current View.
3. I hope, Above steps will “fix outlook stuck at loading profile”. Use Outlook Inbox Repair Tool: Most of you may not know about this tool. But, It is really an awesome tool that can fix so many outlook related problems. You can use it to solve outlook stuck at loading profile. Here are the steps to follow.

The Outlook 365 is a very popular in Office application suite by Microsoft. It provides cloud storage for storing information like emails, calendars, contacts, etc. It also provides data security when storing any information in the cloud. Also, cloud storage provides the user with a lot of space when compared to local system storage. But to access Outlook 365 mailboxes users needs to pay for the cloud service. So, here we will discuss the reasons how to access Outlook data offline and why Outlook 365 stuck in offline mode.

Consider a scenario “if the user has the Outlook 365 account and for accessing it they always need to be connected to the active internet connection because the user’s entire data is on the server. But due to some minor problems like server goes down and electricity goes down the user is unable to access the internet every time. So, in that case, users are unable to work on Outlook 365 and they need to export Office 365 to Outlook PST to gain access in offline mode.

Reasons for Outlook 365 Stuck in Offline Mode

If OneDrive shows “Processing changes' for a long time, it could be because you have an online file open, lots of files stuck in a queue, or a very large file syncing. Select the white or blue OneDrive cloud icon in the taskbar/menu bar to show the list of all files being synced or have recently synced. To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website: Release notes for Office 2016 for Mac. To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain.

The reasons for Outlook 365 stuck in Offline mode are as follows:

• Let the user access Outlook 365 in offline mode. when the user is not connected to the internet. If the status bar at the bottom of the Outlook 365 application shows Working Offline or Disconnected meaning that the Outlook 365 struck in offline mode and it’s not connected to the mail server.
• When the status shows disconnected it means that the internet connection is working but there might be a problem with the mail server. If the user can send/receive the emails then the mail server is fine. In that case, to solve Outlook 365 struck in the problem and access outlook 365 data, might need an upgrade or there might be the problem with the account settings to save outlook 365 data and export outlook data offline in the hard drive.

Solutions for the Reasons to Solve Outlook 365 stuck in offline mode problem

When the status is Working Offline to do the following things mentioned below to access outlook 365 data in the local system:

• Click on the Send/Receive Outlook emails> Work Offline to turn on the Reconnect feature and send/receive outlook emails.
• The user should notice that whenever they are working offline the button should be of blue color when they Send/Receive Outlook emails.
• The button has a white background when the user is connected to the internet.
• If the user is connected to the internet they should make sure that Working Offline button isn’t of blue color.

Note: If the user doesn’t see the Working Offline Button Cached Exchange Mode might be turned off to solve outlook 365 stuck in a problem and access Outlook data offline can export outlook data offline in the local system.

To solve Outlook 365 struck in Problem, do the following things:

• Click on the Work Offline button in Send/Receive tab to send/receive outlook emails offline. After that, the status will be changed to Working Offline. Then click on the Work Offline button again to turn it off and then prompt the Outlook application to connect and able to send/receive outlook emails to solve Outlook stuck in a problem in offline mode.
• Now click on the File tab then in File tab click on Options and after that click on Advanced and finally click on the Send/Receive button and click on the checkbox Schedule an automatic send/receive outlook emails every_ minutes option to solve Outlook 365 struck in Problem can export outlook data to the hard drive.

Note: Now if the option is being set at the long interval then type the lower number of seconds so that MS Outlook checks for the mail (send/receive outlook emails )more often to solve Outlook 365 struck Problem export outlook data in the local system.

How to Access Outlook 365 Data Offline

There are many times where the Outlook 365 users are not able to connect to the internet every time. So, they want to access Outlook 365 data offline or want to Send/Receive Outlook emails. Here are the following steps to access Outlook 365 data offline and save outlook mailbox data and export Outlook data to the local system:

1. Download Office 365 Export software and then double-click on the application icon to save Outlook 365 mailboxes.

2. The front panel will pop up and ask a user for their Microsoft Outlook 365 account details. Then enter all the details.

3. After completing the login process the next step is to save Outlook 365 mailbox. Then click on Next button to enable the desired option.

4. Now, it’s ready to Save Outlook 365 mailbox on the user computer system. Then select desirable entities of the to save outlook 365 mailbox data in the local system to the user computer system.

5. Then in the next step user is asked for a path/ folder in the system where to save Outlook 365 mailbox data. After that click on the Browse button to select the destination in the local system.

6. Now by clicking on the OK button user will be redirected to the screen where there are many filter options to save Outlook 365 mailbox specific files.

7. After the user has clicked on the Start option the tool starts to save the Outlook 365 mailbox. The live process of the same can also be seen.

8. After that, it started download Outlook 365 mailbox and all data is and save outlook mailbox data and export outlook data at the desired location in the local system.

9. After that user will find the way to save Outlook 365 mailbox data in the local system to the user computer system and might solve Outlook 365 stuck in offline mode problem and to export outlook data in the hard drive.

Conclusion

Outlook 365 is the most used suite application in today’s corporate world. But it is not easy for anyone to be connected to the internet to access outlook 365 data offline services. For that, there is a Work Offline mode where the user can see only emails but cannot send/reply outlook emails to those messages. For this case only we recommended the use of the third-party tool Office 365 Exporter to solve Outlook stuck in a problem and send/receive outlook emails in offline mode and can export outlook data in the hard drive of the user computer system.

Original KB number: 2652320

Symptoms

When you open a file or send an email message in Microsoft Outlook 2010 or later versions, Outlook freezes, or you receive the following error message:

Outlook not responding

Cause

This problem occurs for one or more of the following reasons:

• You have not installed the latest updates.
• Outlook is in use by another process.
• Outlook is loading external content, such as images in an email message.
• A previously installed add-in is interfering with Outlook.
• Your mailboxes are too large.
• Your AppData folder is redirected to a network location.
• You have to repair your Office programs.
• Outlook data files have become corrupted or damaged.
• Your installed antivirus software is outdated, or it conflicts with Outlook.
• Your user profile has become corrupted.
• Another program conflicts with Outlook.

Note

• This issue may occur for one or more of the reasons in this section. To fix this issue, you may have to follow the troubleshooting steps in the Resolution section.
• Many of these items can be automatically checked by the Microsoft Support and Recovery Assistant (SaRA). To start the automated checks, follow these steps:
  1. Install the Outlook Advanced Diagnostics tool.
  2. Select Run when you are prompted by your browser.
  3. In the report that's generated, review the items on the Issues found tab. For configuration details about Outlook, Windows, and you computer, review the settings on the Detailed View tab.

Resolution

To resolve this problem, make sure that your computer meets the Outlook 2016 system requirements, Outlook 2013 system requirements or Outlook 2010 system requirements.

Note

These steps are provided in a specific order based on commonality and complexity. Follow these steps in the given order.

Step 1 - Install the latest updates

The Office installation on your computer might not be up to date. This might be because Windows Update is not configured on your computer to automatically download and install recommended updates. By installing important, recommended, and optional updates, you can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Office updates, click the link for your version of Windows, and then follow the steps in the article:

Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only).

Step 2 - Make sure that Outlook is not in use by another process

Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. This is because these processes can use a large number of resources.

If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action.

Step 3 - Check the problem that caused by external contents

To resolve this issue, use one of the following methods:

• Prevent Outlook to download external contents. To do this, go to File > Options > Trust Center > Automatic Download, select the following two options:
  • Don't download pictures or other content automatically in HTML e-mail option.
  • Warn me before downloading content when editing, forwarding, or replying e-mail.
• Avoid sending such an email with external source.

Step 4 - Investigate possible add-in issues

Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.

How to start Outlook without add-ins

1. Do the following, as appropriate for your operating system:
   • If you are running Windows 8, swipe in from the right edge of the screen, and then tap Search. (If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search.) Type Run in the search box, and then tap or select Run.
   • If you are running Windows 10, Windows 7 or Windows Vista, select Start.
   • If you are running Windows XP, select Start, and then select Run.
2. Type Outlook.exe /safe, and then select OK.
3. If the problem is resolved, select Options on the File menu, and then select Add-Ins.
4. Select COM Add-ins, and then select Go.
5. Clear all the check boxes in the list, and then select OK.
6. Restart Outlook.

If the problem does not occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.

Step 5 - Check whether your mailbox is too large

As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file.

We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.

How to create a folder

1. On the Folder tab, select New Folder in the New group.

2. In the Name box, enter a name for the folder.

3. In the Select where to place the folder list, select the location for the new folder.

   Note

   The new folder will become a subfolder of the folder you select.

4. Select OK.

To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost).

To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained.

Step 6 - Check whether your AppData folder is being redirected to a network location

Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder. If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish.

How to disable redirection of the AppData directory

1. Exit Outlook.

2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows:

   • Windows 10 or Windows 8: Press Windows Key+R to open a Run dialog box. Type regedit.exe and then press OK.
   • Windows 7: Select Start, type regedit.exe in the search box, and then press Enter.

3. In Registry Editor, locate and then select the following subkey:

   HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

4. Locate and then double-click the AppData value.

5. In the Value data box, type the following path, and then select OK:
   %USERPROFILE%AppDataRoaming

6. Exit Registry Editor.

Step 7 - Repair Office programs

Outlook For Mac Stuck On Determining Changes Regarding

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.

How to automatically repair Office

Outlook For Mac Stuck On Determining Changes Without

1. Exit any Microsoft Office programs that are running.
2. Open Control Panel, and then open the Add or Remove Programs item (if you are running Windows XP) or Programs and Features (if you are running Windows 10, Windows 8, Windows 7, or Windows Vista).
3. In the list of installed programs, right-click Microsoft Office 2016, Microsoft Office 2013 or Microsoft Office 2010, and then select Repair.

Step 8 - Repair Outlook data files

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost).

Step 9 - Check whether antivirus software is up-to-date or conflicts with Outlook

If your antivirus software is not up-to-date, Outlook may not function correctly.

How to check whether antivirus software is up to date

To keep up with new viruses as they are created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website.

For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.

How to check whether antivirus software conflicts with Outlook

If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

Important

When you change your antivirus settings, this may make your PC vulnerable to viral, fraudulent, or malicious attacks. We do not recommend that you try to change your antivirus settings. Use this workaround at your own risk.

You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook.

Note

If you also plan to perform file-level virus scanning of .pst, .ost, Offline Address Book (.oab), or other Outlook files while Outlook is in use, see Plan antivirus scanning for Outlook 2010 or Planning considerations for deploying Outlook 2016 for Windows.

Step 10 - Create a user profile in Outlook

To create a user profile, follow these steps:

1. In Control Panel, select Programs, select User Accounts, and then select Mail to open Mail items.

2. Select Show Profiles.

3. Select the profile that you want to remove, and then select Remove.

4. Select Add.

5. In the Profile Name dialog box, type a name for the profile.

6. Specify the user name, the primary SMTP address, and the password. Then, select Next.

7. You may receive the following prompt:
   Allow this website to configure <alias@domain server> settings?

   In this prompt, select the Don't ask me about this again checkbox, and then select Allow.

Step 11 - Perform a Selective Startup (advanced users)

When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook. A Selective Startup or 'clean boot' process can help you identify problems that are caused by application conflicts.

Outlook For Mac Stuck On Determining Changes Resulting

If you use the Selective Startup option in System Configuration, you can turn services and startup programs on or off individually to check whether the problem occurs the next time that you start your computer. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program does not run when you restart the computer.

Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista.

Note

For more information about performing a clean boot, see How to perform a clean boot in Windows.

How to do a Selective startup

1. In Control Panel, select System and Security, select Administrative Tools, and then double-click System Configuration.

   Note

   If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

2. Select the General tab, select Selective startup, and then clear the Load system services and the Load startup items check boxes.

3. Select the Load system services check box, select OK, and then select Restart.

4. If the problem reoccurs after you restart the computer, do one or both of the following tasks, as necessary.

   To determine which system service is causing the problem

   1. In System Configuration, select the Services tab, select Disable all, select the check box for the first service that is listed, and then restart the computer.

      Note

      If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem.

   2. With the first service selected, select the second service check box, and then restart the computer.

   3. Repeat this process until you reproduce the problem.

      Note

      If you can't reproduce the problem, you can eliminate system services as the cause of the problem.

   To determine which startup item is causing the problem

   1. In System Configuration, select the General tab, and then select the Load startup items check box.

   2. Select the Startup tab, select Disable all, select the check box for the first startup item that is listed, and then restart the computer.

      Note

      If the problem doesn't reoccur, you can eliminate the first startup item as the cause of the problem.

   3. While the first startup item is selected, select the second startup item check box, and then restart the computer. Repeat this process until you reproduce the problem.

Step 12 - Create a Windows user profile (advanced users)

Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows.

To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.

How to repair a corrupted user profile in Windows 8

Step 1 - Create a user account

To create a user profile, you must first create a user account. When the new account is created, a profile is also created.

1. Swipe in from the right edge of the screen, and then tap Search. (If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search.) Type Command Prompt in the search box, right-click Command Prompt, and then select Run as administrator.

   Note

   If you're prompted for an administrator password or for confirmation, type the password or provide confirmation.

2. Type net user UsernamePassword /add, and then press Enter.

Step 2 - Copy old files to the new user profile** After you create the profile, you can copy the files from the existing profile

Note

You must have at least three user accounts on the computer to complete these steps. This includes the new account you just created.

1. Log on as a user other than the user that you just created or the user that you want to copy files from.

2. In Control Panel, select Appearance and Personalization, and then select Folder Options.

3. Select the View tab, and then select Show hidden files, folders, and drives.

4. Clear the Hide protected operating system files check box, select Yes to confirm, and then select OK.

5. Open File Explorer. To do this, Swipe in from the right edge of the screen, and then tap Search. (If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search.) Enter File Explorer in the search box, tap or select Apps, and then tap or select File Explorer. Type Command Prompt in the search box, right-click Command Prompt, and then select Run as administrator.

6. Locate the C:UsersOld_Username folder, in which C is the drive that Windows is installed on, and Old_Username is the name of the profile that you want to copy files from.

7. Select all the files and folders in this folder, except the following files:

   • Ntuser.dat
   • Ntuser.dat.log
   • Ntuser.ini

8. On the Edit menu, select Copy.

9. Locate the C:UsersNew_Username folder, in which C is the drive that Windows is installed on, and New_Username is the name of the user profile that you created earlier in this method.

10. On the Edit menu, select Paste.

11. Log off, and then log back on as the new user.

Note

Outlook For Mac Stuck On Determining Changes Two

If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile.

Outlook For Mac Stuck On Determining Changes The Price

Next step

If the information in this article does not help resolve your problem in Outlook 2016, Outlook 2013 or Outlook 2010, see the following resources for more information:

References